Palace on Wheels Information

Mentioned below is some essential information about Palace on Wheels jounrey in brief.

The train has 14 guest carriages, which all are decorated with a distinct motif evocative of erstwhile Rajputana clan after which they are named. Each cabin is equipped with live television, air conditioning, internet connectivity, channel music, safe and attached bathrooms.

The train has two elegantly appointed restaurants – Maharaja and Maharani – each of which has its own signature dishes and décor including the culinary traditions of Europe, India and certainly of Rajasthan.

In the bar of Palace on Wheels, you will get a good variety of house brands of wines, spirits and beer. Snacks are offered complimentary for every passenger.

You can also enjoy a pampering spa treatment on board Palace on Wheels. The on board spa has its specialized group of professionals who offer rejuvenation treatments on the move.

The guests are suggested to at least book one day of hotel accommodation before and after the train journey.

The cost of the domestic or international flight is not included in the prices of Palace on Wheels; however we provide assistance in both international and domestic air ticket booking.

Personal – We always recommend our guests to carry the insurance documents collected from their home country that cover insurance policy in regards to illness, injury, accident, death, loss of luggage and holiday cancellation.

However all passengers are covered well under an umbrella of insurance that encompasses unforeseen calamities like fire, earthquake, theft and terrorism.

Travel Documents, which are valid only for the passenger(s) named, will be issued after receipt of full payment for your reservation. Please carry your confirmation of booking with you on departure.

If you wish to extend your holidays in India and visit other fascinating destinations after a weeklong train tour, you can let us know of your preferred destinations or travel idea. We offer select pre-packaged tours and tailor made itineraries to some of the most exclusive destinations in India.

Smart casual clothing and suitable walking shoes are recommended for off-train excursion tours. For all the wildlife tours, guests are suggested to wear comfortable clothes in natural restraint hues so that it can blend well with the landscapes. The bright colored clothes are better avoided during wildlife excavations. You also need to carry warm clothes during winter season departure.

As there is a little storage space inside your personal cabins, so passengers are requested to carry luggage as per the international airline rules for the first/business class passengers. Soft-topped luggage is always recommended as these can be stored easily.

If you have any special dietary requirements, please mention it at the time of booking so as to avoid disappointments during your journey. All the efforts are directed towards a pleasing journey experience for the travelers and thus, we also need your support to offer quality services every time.

At every embarking and disembarking stations, porters are available to assist you with your luggage.

A dedicated team of butlers is always present to the services of the guests. This round the clock service is tailored in a way to fulfill all your requirements in the shortest possible period of time. The well trained butlers can speak English well so that communication between the guests and the butlers can run without any hindrance.

For physically challenged passengers, wheelchairs, crèches and a special attendant for assistance are also available onboard Palace on Wheels. If you have any such special requirements, please mention it at the time of booking to avoid last minute complicacies.

You may need to take a fair amount of walk during the off-train excursion tours. It is therefore recommended you to carry comfortable walking shoes. The roads leading to the excursions destinations may not be smooth, but craggy and exhaustive; however a minimum amount of physical fitness is always required to enjoy these tours.

A well trained, English speaking guide accompanies the guests during their off-train excursion tours. The guide is provided with a view to offer the guests an in-depth and detailed insight of the various destinations and historical monuments covered in each excursion. Language speaking guides are also available on selected destinations, but with an extra cost. Please let us know about your requirements at the time of booking only.

Comfortable and fully air-conditioned coach transfers are available for passengers during their off-train excursion tours. Please go though the detailed itinerary for the specific details on transportation.

As per Indian Law – Smoking in India is prohibited in all public places. However, those who wish to smoke can contact the captain for the same

For all medical emergency situations, the train offers medical aids on board.

While travelling to India, no specific vaccination is required, but foreigners need to carry their Yellow Fever Vaccination certificate conforming to international health regulations, if they are originating or traveling through Yellow Fever prevalent countries. You also need to take precautions for malaria. Please consult your physicians before embarking on the journey. If you are on a medication, carry sufficient amount of medicines required during the span of the journey. Mosquitoes and insects repellents are also need to be carried to be safe from the hands of diseases and allergies.

Please contact the carriage butlers for details as limited laundry services are available on selected destinations.

All the passengers are requested to keep their cell phones on silent mood while on board or during off-train excursion tours. In all the public areas of the train, the use of cell phones and laptops are restricted. You can use these services in the privacy of your cabins.

All the cabins are equipped with telephones. The cost of external calls will be charged separately as it is not included in the cost of the journey.

It is a courtesy in Indian tradition to offer gratuities for small services. The gratuities for off-board guides, escort and staff is included in the journey cost. It is completely upon the guests to offer and not to offer gratuities for services.

All crew members are well versed in English. The team is dedicated towards ensuring that every need of guests shouldn’t just meet, but anticipated.

Every journey of Palace on Wheels requires a minimum number of passengers. In case this required number is not met, an alternative departure date or an alternative journey or the refund will be provided to you. In such an unforeseen condition, 30 days advance intimation can also be given.

For incentives, conferences, weddings or any other exclusive events, the Palace on Wheels can also be chartered by companies, agencies and individuals worldwide.

Accommodation in double / twin bedded cabins with en suite bathrooms, all meals, soft beverages, house brands of Indian wines, beer and spirits, butler service, guided off train excursions as illustrated in the journeys inclusive of entrance fees, still camera fees, transport and services of a guide, complimentary tea, coffee and mineral water on board along with porter charges at stations.

Any optional tours as mentioned in the itinerary, taxes, insurance, gratuities, telephone calls, laundry, alcoholic beverages (apart from the house brands of wines, spirits, beer served in the restaurants and bar), video, film and professional still camera fees and arrival and departure transfers. International and domestic air tickets, pre and post tour accommodation and any tour extensions are not included unless specifically mentioned as part of the journeys.